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Woof! Meow!
We would love to hear from you if you have questions about our products.
Contact Info
To contact us electronically click here.
Consumer Loyalty Team - Toll Free: 1-800-225-0904
Consumer Loyalty Team Fax Number:
1-866-471-0147
Corporate Address:
Wellness/Old Mother Hubbard at 200 Ames Pond Drive, Tewksbury, MA 01876
Consumer Loyalty Team Info:
Our consumer loyalty team is available to assist you with any questions you may have regarding our natural food and treats. We may not have all the exact answers but promise to provide you with honest, straightforward info about our products or find the answers and get back to you in a timely manner.
Our Consumer Loyalty Team Hours are:
Mon – Friday 8:00 AM to 5:00 PM EST
If you reach the team voice mail during normal hours, someone will get back to you within 72 hours of your message. If you reach the team after business hours your message will be retrieved the next morning.
A New Online Service! We have recently added FAQs to this web site. You may find your question or a very similar question in our Frequently Asked Questions area (FAQs) for both Dogs and Cats. Please look here first!
To submit a picture of your pet for the photo of the month click here. Please do not submit Pet of the Month entries to Customer Service.
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