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Contact Us

We Would Love to Hear From You

We would love to hear from you if you have questions about our products.

Consumer Loyalty Team - Toll Free: 1-800-225-0904

Consumer Loyalty Team Fax Number: 1-866-730-9436

Monday to Friday between 8:00 am and 5:00 pm Eastern Time

Consumer Loyalty Team Info:
Our consumer loyalty team is available to assist you with any questions you may have regarding our natural food and treats. We may not have all the exact answers but promise to provide you with honest, straightforward info about our products or find the answers and get back to you in a timely manner.

Please submit your request for donations on your organization's letterhead. If you do not have letterhead, please make sure your submission includes your name, mailing address, email and contact phone number.

All submissions should be addressed to the attention of:

Donations/Charities
c/o WellPet, LLC
200 Ames Pond Drive
Tewksbury, MA 01876

You can also submit your donation request via email at donations@wellpet.com or by fax at 1-866-471-0147.

Once your donation request is received, it will be reviewed by a WellPet Representative. Unfortunately, due to the volume of submissions we receive you will be contacted only if we can assist and meet your request. Please no follow-up emails or phone calls.

Additionally, our shelter community is partnering with animal rescues across the United States to provide the latest information about promotions, discounts and donation opportunities available to those helping pets in need. If you would like to receive periodic emails regarding this program please email info.shelters@wellpet.com and include shelter name, contact information, address, preferred email address and 501(c)(3) number.

Mailing Address:
Wellness Pet Food
200 Ames Pond Drive
Tewksbury, MA 01876-1274
USA

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  • We will NEVER sell or give your personal information to a third party. However, we would love your permission to send you special offers, product announcements or personalized information on your pets. We may even ask for your feedback in one of our surveys.